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Online abuse – get help, report it!

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Cyberbullying in the EU Member States

Children and young people increasingly rely on digital technologies for learning, socialising, and everyday activities. An estimated 1 in 3 internet users is a child, which means that young people are spending a lot of their time online browsing social media, playing online games, or generally using apps, possibly without adult supervision. While the internet offers intrinsic benefits and opportunities for growth and creativity, it also increases exposure to online risks.

A distressed child surrounded by negative feelings and messages

Alongside harmful content like sexual harassment, pornography, or violence, cyberbullying has emerged as one of the most pressing online safety concerns for young users in Europe. It exemplifies the complex challenges arising in fast-evolving digital spaces, where harmful behaviour can spread rapidly and affect young users deeply. 

Since 2019, the Insafe network of Safer Internet Centres has identified cyberbullying as the main reason for calls to their helplines (over 15 per cent of all calls). This trend has been confirmed by a study from the World Health Organisation (WHO), where 1 in 6 adolescents have experienced cyberbullying, and 1 in 8 admit to having participated in it. 

As digital participation becomes integral to young people’s lives, this data calls for renewed attention to fostering safe online experiences. In the EU Member States, addressing cyberbullying has become an increasingly recognised priority. To uphold children’s rights and mitigate risks, it is essential to implement:  

  • clear legal safeguards;  
  • prevention programmes embedded within education and welfare
  • robust child protection policies

The BIK Policy monitor 

The BIK Policy monitor offers a comprehensive and comparable overview of how EU Member States, Iceland, and Norway implement the BIK+ strategy, including how they address cyberbullying in their legal and policy frameworks. By providing a structured analysis of national legislation and measures, the BIK Policy monitor tracks whether these frameworks are already in place, under development, not yet established, or supported by other relevant national actions. Following the latest data collection cycle in February 2025, approximately 65 per cent of countries reported having policies in place to address cyberbullying

More generally, cyberbullying is harmful but not always illegal. Indeed, across Member States, the existing legislation often covers various harmful and illegal online behaviours, such as harassment, threats, defamation, hate speech and the distribution of personal information without consent. 

In Austria, cybermobbing or cyberbullying is a criminal offence. Articles 107a and 107c of the Austrian Criminal Code (Federal Law of 23 January 1974 on acts punishable by law, Criminal Code - StGB) address cyberbullying and persistent persecution or stalking by telecommunication or computer devices. It includes harmful content related to damages to a person’s honour, and facts and images shared without consent. The provision was amended in 2021 by the Hate Speech on the Internet Act (HiNBG), which aims to protect children and young people from cyberbullying. This act was recently amended to strengthen its applicability to online harms by updating the offence from “continued harassment” to “persistent harassment using a telecommunication or computer system.” 
France modified its law on school bullying in March 2022 to include online bullying of minors. 
In Germany, in addition to risk mitigation obligations under the Youth Protection Act (JuSchG) - in particular, Section 3-Protection of minors in the media, Section 4-Federal Centre for the Protection of Children and Young People in the Media, and Section 15-Media harmful to minors –  cyberbullying may be punishable, inter alia, according to sections 185 (insult), 238 (stalking) or 240 (coercion) of the German Criminal Code.
In Ireland, there are several policy initiatives in place, such as the Incitement to Violence or Hatred and Hate Offences Act 2022, the Harassment, Harmful Communications and Related Offences Act 2020 (Coco's Law) and the Non-Fatal Offences Against the Person Act 1997. The latter can also apply in cyberbullying cases, as it covers offences such as threats to kill or cause serious harm and assault.  
Italy enacted Law No. 71/2017 'Regulation for the safeguarding of minors and the prevention and tackling of cyberbullying' specifically to combat cyberbullying, which was later updated with Law No. 70/2024. In addition, it is worth mentioning the following articles from the Italian Criminal Code: art. 612-bis on stalking, art. 612-ter on the illicit dissemination of sexually explicit images or videos, and art. 612-quarter on the illegal dissemination of content generated or altered with artificial intelligence systems. 
Spain recognises cyberbullying as a form of violence against minors through the Organic Law for the Protection of Children and Adolescents against Violence (LO 8/2021)(LOPIVI) (summary available in English). In addition, Law 1/2015 (30 March) introduced an offence related to harassment – including by any communication means) - updated in 2022 and 2023. Other Criminal Code provisions protect against unauthorised sharing of images or recordings (art. 197.7) and hate crimes on social media (art. 510). The Organic Law 2/2006 on Education (LOE) is the currently active legislative framework regulating the education system, aimed at ensuring quality, equity, and inclusion for students. It was updated by Organic Law 3/2020 (LOMLOE) to strengthen a learner-centred and competence-based education. 
In Sweden, depending on the behaviour involved, online abuse may fall under several offences in the Swedish Penal Code. Furthermore, schools are responsible for preventing and addressing cyberbullying according to the School Act (2010:800) (chapter 6, and sections 3 and 10). 

Alongside these legal foundations, there is a growing emphasis on crafting dedicated national and regional strategies to prevent and mitigate cyberbullying. A strong trend is the integration of online safety policies within school environments, where they serve as a vital extension of broader anti-bullying frameworks. These school-based initiatives are designed to establish clear expectations for online conduct, manage the use of smartphones in schools, and define formal procedures for dealing with cyberbullying incidents. 

Examples include: 

Consult the latest BIK Policy monitor report to compare actions and policies to combat cyberbullying across countries, and to analyse progress and developments over the years. 

Campaigns, initiatives and resources from the Insafe network of Safer Internet Centres 

To support national efforts, the European Union co-funds the network of Safer Internet Centres (SICs) which operates across Europe to keep children and young people safe in the digital space. These centres function as a multi-faceted support system, providing guidance and assistance through awareness centres, helplines, hotlines and youth participation services. These facilities are essential to help deal with online risks, such as cyberbullying, and they are also available for parents and caregivers, teachers, educators and other stakeholders. In addition, SICs provide a wealth of content and services tailored to support various target groups - you can access them via the BIK portal resource directory

Beyond direct support, the network of Safer Internet Centres is a powerful tool to help identify major trends and pressing concerns in child online safety, which are collected via the helpline data repository. In recent years, cyberbullying has increased and has become harder to detect. In response, SICs have been focusing their efforts to devise new actions to combat cyberbullying, and to ensure that children and young people are more aware and educated about responsible online behaviour.  

Following are a few representative examples of SIC initiatives to combat cyberbullying, but more can be found on SIC national websites and on the BIK platform

The Estonian Safer Internet Centre has created the video “Troll” with recommendations for young people on what to do in case of cyberbullying as part of the Smart Internet project. 
The French Safer Internet Centre is improving digital safety through various initiatives and resources, such as the interactive game “Stop la violence” for children and young people to discover what are the possible negative consequences of cyberbullying and cyber harassment. In addition, responding to a broader need of directly supporting victims of cyberbullying, e-Enfance developed an online app, 3018, to allow users to report violence and collect evidence of cyberbullying, while also providing direct contact with a qualified operator to support young victims in distress. 
The Greek Safer Internet Centre created the online platform "Your safe place", targeted at children and teenagers, to promote online safety, confidence, and responsible internet use. In addition, this platform offers a welcoming space where young people can find support provided by trained psychologists of the Greek Safer Internet Centre’s helpline and, through a child-friendly form, anonymously report cyberbullying. 
The Polish Safer Internet Centre developed the CyberBaza project, a national educational programme designed for educators and carers working with youth in daycare, foster care and community care centres to support them in tackling digital threats, and especially cyberbullying. 
The Romanian Safer Internet Centre launched "Don't let the burden of cyberbullying crush you!", an initiative emphasising the importance of digital education to combat cyberbullying through the use of video resources and teaching materials to initiate discussions on cyberbullying prevention and intervention strategies. Moreover, Save the Children Romania launched an awareness campaign to fight and prevent bullying and cyberbullying. 
In Ireland, Portugal, and now Spain too, the mobile app “TOZI” offers tools and resources to raise awareness and empower young users to face situations of harassment and cyberbullying, understand their emotions, and improve their online well-being. The app was developed by the Vodafone Foundation and the Anti-Bullying Centre of the University of Dublin, Ireland, and launched in Spain in April 2025 with the institutional support of the Spanish Safer Internet Centre.  

The Insafe network of SICs addresses cyberbullying as a systemic problem, affecting children and young people’s mental health. Addressing this requires more than just reactive measures; it demands a foundation of emotional support, early digital education, and coherent public policies that treat online safety as a fundamental right. 

As highlighted by UNESCO, addressing cyberbullying requires a coordinated multi-stakeholder effort across the entire digital ecosystem. Legislators, industry leaders, educators, and civil society must work in tandem with parents and young people themselves. By prioritising child safety across all sectors and fostering cross-border collaboration, the European community can build a more resilient and supportive online environment for the next generation (UNESCO (2019), p.7). 


Interested in more?

KH banner

Explore other relevant research in the Research and reports directory of the BIK Knowledge hub. Together with the BIK Policy monitor, it is updated annually and collates research that informs the implementation of the BIK+ strategy across the EU Member States, Iceland, and Norway.
 

Children and young people increasingly rely on digital technologies for learning, socialising, and everyday activities. An estimated 1 in 3 internet users is a child, which means that young people are spending a lot of their time online browsing social media, playing online games, or generally using apps, possibly without adult supervision. While the internet offers intrinsic benefits and opportunities for growth and creativity, it also increases exposure to online risks.

A distressed child surrounded by negative feelings and messages

Alongside harmful content like sexual harassment, pornography, or violence, cyberbullying has emerged as one of the most pressing online safety concerns for young users in Europe. It exemplifies the complex challenges arising in fast-evolving digital spaces, where harmful behaviour can spread rapidly and affect young users deeply. 

Since 2019, the Insafe network of Safer Internet Centres has identified cyberbullying as the main reason for calls to their helplines (over 15 per cent of all calls). This trend has been confirmed by a study from the World Health Organisation (WHO), where 1 in 6 adolescents have experienced cyberbullying, and 1 in 8 admit to having participated in it. 

As digital participation becomes integral to young people’s lives, this data calls for renewed attention to fostering safe online experiences. In the EU Member States, addressing cyberbullying has become an increasingly recognised priority. To uphold children’s rights and mitigate risks, it is essential to implement:  

  • clear legal safeguards;  
  • prevention programmes embedded within education and welfare
  • robust child protection policies

The BIK Policy monitor 

The BIK Policy monitor offers a comprehensive and comparable overview of how EU Member States, Iceland, and Norway implement the BIK+ strategy, including how they address cyberbullying in their legal and policy frameworks. By providing a structured analysis of national legislation and measures, the BIK Policy monitor tracks whether these frameworks are already in place, under development, not yet established, or supported by other relevant national actions. Following the latest data collection cycle in February 2025, approximately 65 per cent of countries reported having policies in place to address cyberbullying

More generally, cyberbullying is harmful but not always illegal. Indeed, across Member States, the existing legislation often covers various harmful and illegal online behaviours, such as harassment, threats, defamation, hate speech and the distribution of personal information without consent. 

In Austria, cybermobbing or cyberbullying is a criminal offence. Articles 107a and 107c of the Austrian Criminal Code (Federal Law of 23 January 1974 on acts punishable by law, Criminal Code - StGB) address cyberbullying and persistent persecution or stalking by telecommunication or computer devices. It includes harmful content related to damages to a person’s honour, and facts and images shared without consent. The provision was amended in 2021 by the Hate Speech on the Internet Act (HiNBG), which aims to protect children and young people from cyberbullying. This act was recently amended to strengthen its applicability to online harms by updating the offence from “continued harassment” to “persistent harassment using a telecommunication or computer system.” 
France modified its law on school bullying in March 2022 to include online bullying of minors. 
In Germany, in addition to risk mitigation obligations under the Youth Protection Act (JuSchG) - in particular, Section 3-Protection of minors in the media, Section 4-Federal Centre for the Protection of Children and Young People in the Media, and Section 15-Media harmful to minors –  cyberbullying may be punishable, inter alia, according to sections 185 (insult), 238 (stalking) or 240 (coercion) of the German Criminal Code.
In Ireland, there are several policy initiatives in place, such as the Incitement to Violence or Hatred and Hate Offences Act 2022, the Harassment, Harmful Communications and Related Offences Act 2020 (Coco's Law) and the Non-Fatal Offences Against the Person Act 1997. The latter can also apply in cyberbullying cases, as it covers offences such as threats to kill or cause serious harm and assault.  
Italy enacted Law No. 71/2017 'Regulation for the safeguarding of minors and the prevention and tackling of cyberbullying' specifically to combat cyberbullying, which was later updated with Law No. 70/2024. In addition, it is worth mentioning the following articles from the Italian Criminal Code: art. 612-bis on stalking, art. 612-ter on the illicit dissemination of sexually explicit images or videos, and art. 612-quarter on the illegal dissemination of content generated or altered with artificial intelligence systems. 
Spain recognises cyberbullying as a form of violence against minors through the Organic Law for the Protection of Children and Adolescents against Violence (LO 8/2021)(LOPIVI) (summary available in English). In addition, Law 1/2015 (30 March) introduced an offence related to harassment – including by any communication means) - updated in 2022 and 2023. Other Criminal Code provisions protect against unauthorised sharing of images or recordings (art. 197.7) and hate crimes on social media (art. 510). The Organic Law 2/2006 on Education (LOE) is the currently active legislative framework regulating the education system, aimed at ensuring quality, equity, and inclusion for students. It was updated by Organic Law 3/2020 (LOMLOE) to strengthen a learner-centred and competence-based education. 
In Sweden, depending on the behaviour involved, online abuse may fall under several offences in the Swedish Penal Code. Furthermore, schools are responsible for preventing and addressing cyberbullying according to the School Act (2010:800) (chapter 6, and sections 3 and 10). 

Alongside these legal foundations, there is a growing emphasis on crafting dedicated national and regional strategies to prevent and mitigate cyberbullying. A strong trend is the integration of online safety policies within school environments, where they serve as a vital extension of broader anti-bullying frameworks. These school-based initiatives are designed to establish clear expectations for online conduct, manage the use of smartphones in schools, and define formal procedures for dealing with cyberbullying incidents. 

Examples include: 

Consult the latest BIK Policy monitor report to compare actions and policies to combat cyberbullying across countries, and to analyse progress and developments over the years. 

Campaigns, initiatives and resources from the Insafe network of Safer Internet Centres 

To support national efforts, the European Union co-funds the network of Safer Internet Centres (SICs) which operates across Europe to keep children and young people safe in the digital space. These centres function as a multi-faceted support system, providing guidance and assistance through awareness centres, helplines, hotlines and youth participation services. These facilities are essential to help deal with online risks, such as cyberbullying, and they are also available for parents and caregivers, teachers, educators and other stakeholders. In addition, SICs provide a wealth of content and services tailored to support various target groups - you can access them via the BIK portal resource directory

Beyond direct support, the network of Safer Internet Centres is a powerful tool to help identify major trends and pressing concerns in child online safety, which are collected via the helpline data repository. In recent years, cyberbullying has increased and has become harder to detect. In response, SICs have been focusing their efforts to devise new actions to combat cyberbullying, and to ensure that children and young people are more aware and educated about responsible online behaviour.  

Following are a few representative examples of SIC initiatives to combat cyberbullying, but more can be found on SIC national websites and on the BIK platform

The Estonian Safer Internet Centre has created the video “Troll” with recommendations for young people on what to do in case of cyberbullying as part of the Smart Internet project. 
The French Safer Internet Centre is improving digital safety through various initiatives and resources, such as the interactive game “Stop la violence” for children and young people to discover what are the possible negative consequences of cyberbullying and cyber harassment. In addition, responding to a broader need of directly supporting victims of cyberbullying, e-Enfance developed an online app, 3018, to allow users to report violence and collect evidence of cyberbullying, while also providing direct contact with a qualified operator to support young victims in distress. 
The Greek Safer Internet Centre created the online platform "Your safe place", targeted at children and teenagers, to promote online safety, confidence, and responsible internet use. In addition, this platform offers a welcoming space where young people can find support provided by trained psychologists of the Greek Safer Internet Centre’s helpline and, through a child-friendly form, anonymously report cyberbullying. 
The Polish Safer Internet Centre developed the CyberBaza project, a national educational programme designed for educators and carers working with youth in daycare, foster care and community care centres to support them in tackling digital threats, and especially cyberbullying. 
The Romanian Safer Internet Centre launched "Don't let the burden of cyberbullying crush you!", an initiative emphasising the importance of digital education to combat cyberbullying through the use of video resources and teaching materials to initiate discussions on cyberbullying prevention and intervention strategies. Moreover, Save the Children Romania launched an awareness campaign to fight and prevent bullying and cyberbullying. 
In Ireland, Portugal, and now Spain too, the mobile app “TOZI” offers tools and resources to raise awareness and empower young users to face situations of harassment and cyberbullying, understand their emotions, and improve their online well-being. The app was developed by the Vodafone Foundation and the Anti-Bullying Centre of the University of Dublin, Ireland, and launched in Spain in April 2025 with the institutional support of the Spanish Safer Internet Centre.  

The Insafe network of SICs addresses cyberbullying as a systemic problem, affecting children and young people’s mental health. Addressing this requires more than just reactive measures; it demands a foundation of emotional support, early digital education, and coherent public policies that treat online safety as a fundamental right. 

As highlighted by UNESCO, addressing cyberbullying requires a coordinated multi-stakeholder effort across the entire digital ecosystem. Legislators, industry leaders, educators, and civil society must work in tandem with parents and young people themselves. By prioritising child safety across all sectors and fostering cross-border collaboration, the European community can build a more resilient and supportive online environment for the next generation (UNESCO (2019), p.7). 


Interested in more?

KH banner

Explore other relevant research in the Research and reports directory of the BIK Knowledge hub. Together with the BIK Policy monitor, it is updated annually and collates research that informs the implementation of the BIK+ strategy across the EU Member States, Iceland, and Norway.