The Insafe network meets to discuss the latest EU policy developments on child online safety, and the risks and opportunities of AI
Today, another edition of the bi-annual Insafe training meeting kicks off. The event is an opportunity for the Insafe network of European Safer Internet Centres (SICs) to meet to facilitate the sharing of experiences and good practices across the Insafe network. The October 2026 Insafe Training meeting is held online, and includes three mornings of sessions discussing the developments in online safety and the implications for SICs, including the EU KIDS Act, social media bans, and the opportunities, risks and challenges of AI.
Latest helpline trends: Quarter 2, 2026
The Insafe network of helplines collects data on calls received and analyses it every three months to identify trends and emerging issues. Helpline data from the second quarter of 2026 (April – June) included data from 23 helplines in 22 countries. The data showed that the helplines processed over 15,700 contacts related to online issues during this period.
Latest helpline trends: Quarter 1 2026
The Insafe network of helplines collects data on the calls received, which is analysed every three months to identify possible trends and emerging issues.
The Insafe and INHOPE networks meet to facilitate sharing of good practices at joint training meeting
Today and tomorrow, the Insafe and INHOPE networks are meeting in Jurmala, Latvia, to explore areas of common ground and opportunities for closer working between helplines, hotlines, and awareness centres in a two-day joint training meeting. It is also an opportunity to discuss a range of online safety issues, including the latest developments in AI and AI companions/chatbots, deepnudes, gamification in educational work, as well as the latest updates about the Digital Services Act (DSA) and trusted flaggers.
Latest helpline trends: Quarter 4 2025
The Insafe network of helplines collects data about the calls received and is analysed every three months in order to look at possible trends and emerging issues.
The EU Action plan against cyberbullying
On Tuesday 10 February 2026, as part of the Safer Internet Day global celebrations throughout the month of February, the European Commission (EC) adopted the EU Action plan against cyberbullying, aiming to give children, parents, carers and educators the tools they need to report and combat cyberbullying.
Latest helpline trends: Quarter 3, 2025
The Insafe network of helplines collects data about the calls received, and this is analysed every three months in order to look at possible trends and emerging issues.
Latest helpline trends: Quarter 2, 2025
The Insafe network of helplines collects data about the calls received, and this is analysed every three months in order to look at possible trends and emerging issues.
Latest helpline trends: Quarter 1, 2025
The Insafe network of helplines collects data about the types of calls received, and this is analysed every three months in order to look at possible trends and emerging issues.
Latest helpline trends: Quarter 4, 2024
The Insafe network of helplines collects data about the types of calls received and this is analysed every three months to look at possible trends and emerging issues.
