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Better Internet for Kids

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Luxembourgish Safer Internet Centre

This Safer Internet Centre receives EU co-funding under the Digital Europe Programme (DIGITAL) grant agreement for Member States.
Profile last updated: October 2024
About the organisation

BEE SECURE is a governmental initiative involving the Ministry of Education, Children and Youth, the Ministry of Economy and the Ministry of Family, Integration and Greater Region. BEE SECURE is  coordinated by the National Youth Service (SNJ) and operated by SNJ in cooperation with the counselling service KJT, in partnership with Luxembourg House of Cybersecurity, the Luxembourg Police and the Public Prosecutor's Office of the Grand Duchy of Luxembourg. BEE SECURE is co-financed by the European Commission and operates the Luxembourg Safer Internet Center Luxembourg in the frame of the Digital Europe Programme. BEE SECURE is part of the European network Insafe (awareness-raising centres and helplines) and INHOPE (reporting centres for illegal content).


The initiative’s mission:
BEE SECURE aims to raise awareness for a safety-oriented and responsible use of digital technology to the general public, and to particularly empower children, young people and their entourage (parents, teachers, educators) through targeted offers.


BEE SECURE acts in the following four areas:

  • Awareness and information: BEE SECURE disseminates information and advice through various offers and activities. The focus is on awareness trainings. Like the multi-facetted publication offer, trainings cover a broad range of topics. The initiative also regularly launches thematic campaigns and events.
     
  • Orientation and advice: The BEE SECURE Helpline is a counselling service. Anyone can consult the service for questions related to the internet and digital media safety by phone or contact form. The counselling via phone is anonymous and confidential.
     
  • Anonymous reporting platform: The BEE SECURE Stopline is an online platform where three categories of potential illegal content can be reported anonymously: (1) Child sexual abuse material (CSAM), (2) discrimination, racism, revisionism or hate speech and (3) terrorism. Relevant content is forwarded to the national police or other competent authorities.
     
  • Trend-Monitoring: BEE SECURE stays abreast of the latest online trends and developments in order to orient its actions. Observations in relation to the use of digital technology of children and young people made by the initiative during its activities in Luxembourg are published annually in the “BEE SECURE Radar” report.

     

The four pillars of action of the Luxembourg SIC.
Awareness centre

BEE SECURE disseminates information and advice by systematically providing training sessions in primary and secondary schools (the BEE SECURE awareness training has been integrated into the school curriculum) and also by providing extracurricular training modules dedicated to children and young people, further training for teachers and educators, as well as information events for parents and carers. The initiative also provides publications and practical guides for children, youth and their entourage. BEE SECURE makes this information available to the general public through its websites, social networks and the national press.

Services offered 

Trainings for groups of children/young people: 

Parent trainings: https://www.bee-secure.lu/fr/formations/parents/ 

Teachers/educators trainings: https://www.bee-secure.lu/fr/formations/personnel-enseignant-et-educatif/ 

Contact for training / event bookings & press: https://www.bee-secure.lu/fr/contact 

Opening Hours: 

Monday – Friday from 9 a.m. to 4 p.m.
 

Social media
Helpline

The BEE SECURE Helpline is a counselling service. Anyone can consult the service for questions related to the internet and digital media safety. The counselling via phone (8002-1234) is anonymous and confidential. Current main topics of advice seekers in 2024 are e-crime, data privacy, media literacy, cyberbullying, sexting and sextortion.

Contact

Phone number: 8002 1234 (only reachable within the Luxembourgish network)
BEE SECURE Helpline form: https://www.bee-secure.lu/fr/formulaire-contact-bee-secure-helpline/

Opening hours

Monday – Friday from 9 a.m. to 4 p.m.

Bee Secure Helpline
Social media
Hotline

The BEE SECURE Stopline is an online platform where three categories of potential illegal content can be reported anonymously: (1) Child sexual abuse material (CSAM), (2) discrimination, racism, revisionism or hate speech and (3) terrorism. Relevant content is forwarded to the national police or other competent authorities.

Contact and opening hours

The BEE SECURE Stopline platform is open 24/7. Potential illegal content may be reported directly on the platform: https://stopline.bee-secure.lu/fr/

BEE Secure Stopline
Youth participation

BEE SECURE organizes Youth Consultations throughout the year. Young people themselves or adults working with groups of young people (e.g. educators, teachers) can express their interest and get in contact with BEE SECURE. More information can be found here: https://www.bee-secure.lu/de/youth-participation/ .

How can you get involved?

To join a BEE SECURE Youth Consultation, please refer to the following form: https://www.bee-secure.lu/de /kontakt/.

BEE SECURE Youth Consultations
Key successes

Key successes include:

  • A branding study showed that 67 per cent (N=508) of respondents have heard about BEE SECURE, 
    without necessarily knowing the logo or the field of activity (Ilres, May 2023).
  • BEE SECURE was honoured to receive wide media coverage with 51 interview requests and a total of 207 
    press appearances in 2023.
  • The total number of training events in 2023 was 1,225.
  • All together in 2023, 204 children and 5 young people took part in kids and youth panels.
  • In an effort to reach its target audience as directly as possible, BEE SECURE organised a series of 
    interactive events and participated in a wide range of events arranged by its partners.
  • The safer internet center launched its very first on-site interactive training activity, named “Code Hunters – 
    Escape Game” in September 2024.
SIC Key successes
Key partners/supporters

Key supporters are The Ministry of Education, Children and Youth, the Ministry of the Economy, the Ministry 
of Family Affairs, Integration and the Greater Region, Luxembourg House of Cybersecurity (LHC), the 
Luxembourg Police, the Public Prosecutor’s Office of the Grand Duchy of Luxembourg; the European 
Commission, Insafe, INHOPE.
Advisory Board members are:

  • AFP-Solidarité-Famille a.s.b.l. Erzéiungs- a Familljeberodung
  • ANIJ - Agence Nationale pour l'Information des Jeunes
  • ASTI - Association de Soutien aux Travailleurs Immigrés Luxembourg a.s.b.l.
  • Autorité Luxembourgeoise Indépendante de l’Audiovisuel (ALIA)
  • CEC Luxembourg – Centre Européen des Consommateurs GIE
  • CESAS - Centre national de référence pour la promtion de santé affective et sexuelle
  • CET - Centre pour l'Egalité de Traitement 
  • CGJL - Conférence Générale de la Jeunesse du Luxembourg
  • Chambre des Métiers Luxembourg
  • CNAPA - Centre National de Prévention des Addictions
  • CNPD - Commission Nationale pour la Protection des Données
  • Conseil de Presse
  • Dysphasie.lu a.s.b.l.
  • ECPAT Luxembourg
  • Eltereschoul Janusz Korczak
  • EwB - ErwuesseBildung 
  • FAPEL - Fédération des Association de Parents d'Éleves du Luxembourg
  • Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et de la Recherche
  • GERO a.s.b.l.
  • GoldenMe asbl
  • GOVCERT.LU
  • Impuls - Service Thérapeutique Solidarité Jeunes
  • KJT
  • Level2
  • Luxembourg House of Cybersecurity (LHC)
  • Microsoft Luxembourg
  • Ministère de l’Éducation nationale, de l’Enfance et de la Jeunesse 
  • Département Enfance et Jeunesse
  • Ministère de la Famille, de l'Intégration et à la Grande Région
  • Ministère de la Santé
  • Ministère de l'Economie
  • NorTIC
  • Observatoire national de l’enfance, de la jeunesse et de la qualité scolaire
  • ORK
  • Ombudsman fir d'Rechter vum Kand
  • Parquet du Tribunal d'Arrondissement de Luxembourg
  • Police Grand-Ducale
  • POSTRespect.lu
  • RTL
  • SMC - Service des médias et des communications
  • Tango
  • Technolink
  • ULC - Union Luxembourgeoise des Consommateurs Nouvelle a.s.b.l.
  • Université de Luxembourg
  • Young Caritas
  • Zenter fir exzessiivt Verhalen a Verhalenssucht (ZEV)
  • ZpB - Zentrum fir politesch Bildung
Luxembourg SIC logo
This Safer Internet Centre receives EU co-funding under the Digital Europe Programme (DIGITAL) grant agreement for Member States.
Profile last updated: October 2024
About the organisation

BEE SECURE is a governmental initiative involving the Ministry of Education, Children and Youth, the Ministry of Economy and the Ministry of Family, Integration and Greater Region. BEE SECURE is  coordinated by the National Youth Service (SNJ) and operated by SNJ in cooperation with the counselling service KJT, in partnership with Luxembourg House of Cybersecurity, the Luxembourg Police and the Public Prosecutor's Office of the Grand Duchy of Luxembourg. BEE SECURE is co-financed by the European Commission and operates the Luxembourg Safer Internet Center Luxembourg in the frame of the Digital Europe Programme. BEE SECURE is part of the European network Insafe (awareness-raising centres and helplines) and INHOPE (reporting centres for illegal content).


The initiative’s mission:
BEE SECURE aims to raise awareness for a safety-oriented and responsible use of digital technology to the general public, and to particularly empower children, young people and their entourage (parents, teachers, educators) through targeted offers.


BEE SECURE acts in the following four areas:

  • Awareness and information: BEE SECURE disseminates information and advice through various offers and activities. The focus is on awareness trainings. Like the multi-facetted publication offer, trainings cover a broad range of topics. The initiative also regularly launches thematic campaigns and events.
     
  • Orientation and advice: The BEE SECURE Helpline is a counselling service. Anyone can consult the service for questions related to the internet and digital media safety by phone or contact form. The counselling via phone is anonymous and confidential.
     
  • Anonymous reporting platform: The BEE SECURE Stopline is an online platform where three categories of potential illegal content can be reported anonymously: (1) Child sexual abuse material (CSAM), (2) discrimination, racism, revisionism or hate speech and (3) terrorism. Relevant content is forwarded to the national police or other competent authorities.
     
  • Trend-Monitoring: BEE SECURE stays abreast of the latest online trends and developments in order to orient its actions. Observations in relation to the use of digital technology of children and young people made by the initiative during its activities in Luxembourg are published annually in the “BEE SECURE Radar” report.

     

The four pillars of action of the Luxembourg SIC.
Awareness centre

BEE SECURE disseminates information and advice by systematically providing training sessions in primary and secondary schools (the BEE SECURE awareness training has been integrated into the school curriculum) and also by providing extracurricular training modules dedicated to children and young people, further training for teachers and educators, as well as information events for parents and carers. The initiative also provides publications and practical guides for children, youth and their entourage. BEE SECURE makes this information available to the general public through its websites, social networks and the national press.

Services offered 

Trainings for groups of children/young people: 

Parent trainings: https://www.bee-secure.lu/fr/formations/parents/ 

Teachers/educators trainings: https://www.bee-secure.lu/fr/formations/personnel-enseignant-et-educatif/ 

Contact for training / event bookings & press: https://www.bee-secure.lu/fr/contact 

Opening Hours: 

Monday – Friday from 9 a.m. to 4 p.m.
 

Social media
Helpline

The BEE SECURE Helpline is a counselling service. Anyone can consult the service for questions related to the internet and digital media safety. The counselling via phone (8002-1234) is anonymous and confidential. Current main topics of advice seekers in 2024 are e-crime, data privacy, media literacy, cyberbullying, sexting and sextortion.

Contact

Phone number: 8002 1234 (only reachable within the Luxembourgish network)
BEE SECURE Helpline form: https://www.bee-secure.lu/fr/formulaire-contact-bee-secure-helpline/

Opening hours

Monday – Friday from 9 a.m. to 4 p.m.

Bee Secure Helpline
Social media
Hotline

The BEE SECURE Stopline is an online platform where three categories of potential illegal content can be reported anonymously: (1) Child sexual abuse material (CSAM), (2) discrimination, racism, revisionism or hate speech and (3) terrorism. Relevant content is forwarded to the national police or other competent authorities.

Contact and opening hours

The BEE SECURE Stopline platform is open 24/7. Potential illegal content may be reported directly on the platform: https://stopline.bee-secure.lu/fr/

BEE Secure Stopline
Youth participation

BEE SECURE organizes Youth Consultations throughout the year. Young people themselves or adults working with groups of young people (e.g. educators, teachers) can express their interest and get in contact with BEE SECURE. More information can be found here: https://www.bee-secure.lu/de/youth-participation/ .

How can you get involved?

To join a BEE SECURE Youth Consultation, please refer to the following form: https://www.bee-secure.lu/de /kontakt/.

BEE SECURE Youth Consultations
Key successes

Key successes include:

  • A branding study showed that 67 per cent (N=508) of respondents have heard about BEE SECURE, 
    without necessarily knowing the logo or the field of activity (Ilres, May 2023).
  • BEE SECURE was honoured to receive wide media coverage with 51 interview requests and a total of 207 
    press appearances in 2023.
  • The total number of training events in 2023 was 1,225.
  • All together in 2023, 204 children and 5 young people took part in kids and youth panels.
  • In an effort to reach its target audience as directly as possible, BEE SECURE organised a series of 
    interactive events and participated in a wide range of events arranged by its partners.
  • The safer internet center launched its very first on-site interactive training activity, named “Code Hunters – 
    Escape Game” in September 2024.
SIC Key successes
Key partners/supporters

Key supporters are The Ministry of Education, Children and Youth, the Ministry of the Economy, the Ministry 
of Family Affairs, Integration and the Greater Region, Luxembourg House of Cybersecurity (LHC), the 
Luxembourg Police, the Public Prosecutor’s Office of the Grand Duchy of Luxembourg; the European 
Commission, Insafe, INHOPE.
Advisory Board members are:

  • AFP-Solidarité-Famille a.s.b.l. Erzéiungs- a Familljeberodung
  • ANIJ - Agence Nationale pour l'Information des Jeunes
  • ASTI - Association de Soutien aux Travailleurs Immigrés Luxembourg a.s.b.l.
  • Autorité Luxembourgeoise Indépendante de l’Audiovisuel (ALIA)
  • CEC Luxembourg – Centre Européen des Consommateurs GIE
  • CESAS - Centre national de référence pour la promtion de santé affective et sexuelle
  • CET - Centre pour l'Egalité de Traitement 
  • CGJL - Conférence Générale de la Jeunesse du Luxembourg
  • Chambre des Métiers Luxembourg
  • CNAPA - Centre National de Prévention des Addictions
  • CNPD - Commission Nationale pour la Protection des Données
  • Conseil de Presse
  • Dysphasie.lu a.s.b.l.
  • ECPAT Luxembourg
  • Eltereschoul Janusz Korczak
  • EwB - ErwuesseBildung 
  • FAPEL - Fédération des Association de Parents d'Éleves du Luxembourg
  • Fondation RESTENA - Réseau Téléinformatique de l'Education Nationale et de la Recherche
  • GERO a.s.b.l.
  • GoldenMe asbl
  • GOVCERT.LU
  • Impuls - Service Thérapeutique Solidarité Jeunes
  • KJT
  • Level2
  • Luxembourg House of Cybersecurity (LHC)
  • Microsoft Luxembourg
  • Ministère de l’Éducation nationale, de l’Enfance et de la Jeunesse 
  • Département Enfance et Jeunesse
  • Ministère de la Famille, de l'Intégration et à la Grande Région
  • Ministère de la Santé
  • Ministère de l'Economie
  • NorTIC
  • Observatoire national de l’enfance, de la jeunesse et de la qualité scolaire
  • ORK
  • Ombudsman fir d'Rechter vum Kand
  • Parquet du Tribunal d'Arrondissement de Luxembourg
  • Police Grand-Ducale
  • POSTRespect.lu
  • RTL
  • SMC - Service des médias et des communications
  • Tango
  • Technolink
  • ULC - Union Luxembourgeoise des Consommateurs Nouvelle a.s.b.l.
  • Université de Luxembourg
  • Young Caritas
  • Zenter fir exzessiivt Verhalen a Verhalenssucht (ZEV)
  • ZpB - Zentrum fir politesch Bildung