The Kanner-Jugendtelefon (in English, children and youth telephone), part of the Luxembourg Safer Internet Centre (SIC) and now available under the international number 116111, was founded in 1992. Over the years, the service has adapted its offer to meet the needs of children and young people in the country, and it has recently changed its name to reflect its evolving nature.
To give some examples of the history and development of the organisation:
- In 2003, online help was first offered, which children and young people could contact in writing via a secure online system.
- The need of parents and other adults who increasingly turned to the Kanner-Jugendtelefon with questions about education, children and adolescents was also taken seriously - the Elterentelefon 26 64 05 55 (in English, parents’ phone) was established in 2007.
- At the same time, with technological changes online and the new needs, questions and issues that came with it, the BEE SECURE Helpline 8002 1234 was launched. Although the main target audience continues to be children and young people, anyone with questions about the safe use of the internet and connected devices can contact this service.
- One year later, in 2008, a reporting form for illegal content online, now known as BEE SECURE Stopline, was launched. Here, every citizen can report potentially illegal content in the areas of sexual abuse of minors, discrimination, racism and revisionism, as well as terrorism.
It has been noticed again and again how communication channels are not only changing in general due to new technical possibilities, but also how many children and young people have shifted their communication to online channels in the form of live text messages (chat). In response to this change, the Chatberodung project (counselling via chat) was launched in 2020, with the aim of adapting the counselling services for children and young people not only to their needs, but also to their way of talking about those needs. Chatberodung went live on 17 May 2021 on the occasion of International Child Helpline Day.
Considering this comprehensive offer, it no longer seemed adequate to call the organisation behind these services "just" the Kanner-Jugendtelefon; it was time to give the former organisation a comprehensive name and a new face. Hence, to coincide with International Child Helpline Day, the name change of KJT was announced together with the launch of a new organisational logo and website, and the publication of the annual report 2020, and all with a modern, refreshed look.
Find out more about the work of the Luxembourgish Safer Internet Centre, including its awareness raising, helpline, hotline and youth participation services, or find similar information for Safer Internet Centres throughout Europe.
The Kanner-Jugendtelefon (in English, children and youth telephone), part of the Luxembourg Safer Internet Centre (SIC) and now available under the international number 116111, was founded in 1992. Over the years, the service has adapted its offer to meet the needs of children and young people in the country, and it has recently changed its name to reflect its evolving nature.
To give some examples of the history and development of the organisation:
- In 2003, online help was first offered, which children and young people could contact in writing via a secure online system.
- The need of parents and other adults who increasingly turned to the Kanner-Jugendtelefon with questions about education, children and adolescents was also taken seriously - the Elterentelefon 26 64 05 55 (in English, parents’ phone) was established in 2007.
- At the same time, with technological changes online and the new needs, questions and issues that came with it, the BEE SECURE Helpline 8002 1234 was launched. Although the main target audience continues to be children and young people, anyone with questions about the safe use of the internet and connected devices can contact this service.
- One year later, in 2008, a reporting form for illegal content online, now known as BEE SECURE Stopline, was launched. Here, every citizen can report potentially illegal content in the areas of sexual abuse of minors, discrimination, racism and revisionism, as well as terrorism.
It has been noticed again and again how communication channels are not only changing in general due to new technical possibilities, but also how many children and young people have shifted their communication to online channels in the form of live text messages (chat). In response to this change, the Chatberodung project (counselling via chat) was launched in 2020, with the aim of adapting the counselling services for children and young people not only to their needs, but also to their way of talking about those needs. Chatberodung went live on 17 May 2021 on the occasion of International Child Helpline Day.
Considering this comprehensive offer, it no longer seemed adequate to call the organisation behind these services "just" the Kanner-Jugendtelefon; it was time to give the former organisation a comprehensive name and a new face. Hence, to coincide with International Child Helpline Day, the name change of KJT was announced together with the launch of a new organisational logo and website, and the publication of the annual report 2020, and all with a modern, refreshed look.
Find out more about the work of the Luxembourgish Safer Internet Centre, including its awareness raising, helpline, hotline and youth participation services, or find similar information for Safer Internet Centres throughout Europe.
- Safer Internet Centre (SIC) helpline
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