About the organisation
The Austrian Safer Internet Centre (SIC) exists to promote a safer and better use of the internet and mobile technologies among children and young people.
Centre consists of the Austrian Awareness Centre Saferinternet.at (www.saferinternet.at), the Helpline Rat auf Draht (www.rataufdraht.at) and the Hotline Stopline (www.stopline.at). It is coordinated by the Austrian Institute for Applied Telecommunications (ÖIAT, www.oiat.at). One of the consortium partners is also the Association of Austrian Internet Service Providers (ISPA, www.ispa.at).
Saferinternet.at cooperates intensely with public authorities, non-governmental organisations and industry partners. The initiative is funded by the Federal Ministry of Housing, Arts, Culture, Media and Sport, the Federal Chancellery and the Federal Ministry of Education.
SIC profile content last reviewed: May 2026
Awareness centre
The initiative Saferinternet.at empowers children, parents and teachers to use digital media safely, responsibly and effectively.
Services offered by Saferinternet.at include:
- Event service (workshops for schools, parents' evenings, teachers' conferences etc.).
- Brochure service (free distribution of practice-oriented teachers' and parents' handbooks, flyers for adolescents, privacy guidelines etc.).
- Online tools such as video tutorials, guidelines, quizzes and e-learning courses.
- A contact point for journalists.
- Practical information on online safety on the website www.saferinternet.at, as well as on social media channels.
Contact and opening hours
Event service: Workshops can be booked online here; 24/7
Brochure service: Brochures can be ordered here free of charge here; 24/7
Helpline
Rat auf Draht – the Austrian Helpline – is the most familiar Austrian telephone helpline in general. Since 1987, the emergency number 147 has been an important contact point for children, young people and their caregivers for problems, questions and crisis situations.
The emergency number of Rat auf Draht 147 can be reached without area code from all over Austria around the clock, at zero cost and anonymously. Rat auf Draht also offers online consulting and counselling via chat. Because of the close involvement with the Safer Internet Awareness Centre, Rat auf Draht has gained comprehensive expertise and credibility concerning online safety topics.
Contact and opening hours
Emergency number: 147, 24/7.
Chat counselling: access here, Monday to Friday from 6pm to 8pm.
Hotline
The Austrian Hotline, Stopline, was founded in 1998 by the Austrian ISPA as a self-regulatory instrument of the internet industry to give internet users the opportunity to report illegal content they find online.
Stopline provides a web form under www.stopline.at and the email address report@stopline.at for users to report illegal online content. Two main scopes of activity of the hotline are child pornography and national socialism. The major aim of Stopline is to assist users and ISPs to react to illegal content, and to help law enforcement authorities to act quickly and efficiently.
Contact and opening hours
Send reports via mail: report@stopline.at or via contact form, 24/7.
Youth participation
Saferinternet.at maintains a youth platform where children and young people can express their views and exchange knowledge and experiences concerning their use of online technologies and contribute to the design of awareness-raising actions, tools and materials.
The youth platform consists of the three participation elements:
- Youth experts and youth ambassadors.
- Youth focus groups.
- Youth internet monitor.
How can I get involved?
Find here the description of the Youth Panel and details on the contact possibilities.
You can also contact us on WhatsApp: 0681 10 59 41 50, DM us on Instagram, or send an email to: jugend@saferinternet.at
Key successes
Successful bottom-up strategy for schools:
- Nationwide workshops, teachers' handbooks, further education for teachers etc.
- Visible media campaigns.
- Close cooperation with all relevant stakeholders in Austria.
- Practice-oriented and innovative awareness materials (privacy guidelines, video tutorials etc.).
- Broad support from ministries and industry.
- Nine of ten minors know the helpline.
- Instant removal of child pornography hosted in Austria (hotline).
Find more information here.
Key partners/promoters
The Austrian Safer Internet Centre consists of the Austrian Awareness Centre Saferinternet.at (www.saferinternet.at), the Helpline Rat auf Draht (www.rataufdraht.at) and the Hotline Stopline (www.stopline.at). It is coordinated by the Austrian Institute for Applied Telecommunications (ÖIAT, www.oiat.at). One of the consortium partners is also the Association of Austrian Internet Service Providers (ISPA, www.ispa.at).
Saferinternet.at is funded by the Federal Ministry of Housing, Arts, Culture, Media and Sport, the Federal Chancellery and the Federal Ministry of Education.
About the organisation
The Austrian Safer Internet Centre (SIC) exists to promote a safer and better use of the internet and mobile technologies among children and young people.
Centre consists of the Austrian Awareness Centre Saferinternet.at (www.saferinternet.at), the Helpline Rat auf Draht (www.rataufdraht.at) and the Hotline Stopline (www.stopline.at). It is coordinated by the Austrian Institute for Applied Telecommunications (ÖIAT, www.oiat.at). One of the consortium partners is also the Association of Austrian Internet Service Providers (ISPA, www.ispa.at).
Saferinternet.at cooperates intensely with public authorities, non-governmental organisations and industry partners. The initiative is funded by the Federal Ministry of Housing, Arts, Culture, Media and Sport, the Federal Chancellery and the Federal Ministry of Education.
SIC profile content last reviewed: May 2026
Awareness centre
The initiative Saferinternet.at empowers children, parents and teachers to use digital media safely, responsibly and effectively.
Services offered by Saferinternet.at include:
- Event service (workshops for schools, parents' evenings, teachers' conferences etc.).
- Brochure service (free distribution of practice-oriented teachers' and parents' handbooks, flyers for adolescents, privacy guidelines etc.).
- Online tools such as video tutorials, guidelines, quizzes and e-learning courses.
- A contact point for journalists.
- Practical information on online safety on the website www.saferinternet.at, as well as on social media channels.
Contact and opening hours
Event service: Workshops can be booked online here; 24/7
Brochure service: Brochures can be ordered here free of charge here; 24/7
Helpline
Rat auf Draht – the Austrian Helpline – is the most familiar Austrian telephone helpline in general. Since 1987, the emergency number 147 has been an important contact point for children, young people and their caregivers for problems, questions and crisis situations.
The emergency number of Rat auf Draht 147 can be reached without area code from all over Austria around the clock, at zero cost and anonymously. Rat auf Draht also offers online consulting and counselling via chat. Because of the close involvement with the Safer Internet Awareness Centre, Rat auf Draht has gained comprehensive expertise and credibility concerning online safety topics.
Contact and opening hours
Emergency number: 147, 24/7.
Chat counselling: access here, Monday to Friday from 6pm to 8pm.
Hotline
The Austrian Hotline, Stopline, was founded in 1998 by the Austrian ISPA as a self-regulatory instrument of the internet industry to give internet users the opportunity to report illegal content they find online.
Stopline provides a web form under www.stopline.at and the email address report@stopline.at for users to report illegal online content. Two main scopes of activity of the hotline are child pornography and national socialism. The major aim of Stopline is to assist users and ISPs to react to illegal content, and to help law enforcement authorities to act quickly and efficiently.
Contact and opening hours
Send reports via mail: report@stopline.at or via contact form, 24/7.
Youth participation
Saferinternet.at maintains a youth platform where children and young people can express their views and exchange knowledge and experiences concerning their use of online technologies and contribute to the design of awareness-raising actions, tools and materials.
The youth platform consists of the three participation elements:
- Youth experts and youth ambassadors.
- Youth focus groups.
- Youth internet monitor.
How can I get involved?
Find here the description of the Youth Panel and details on the contact possibilities.
You can also contact us on WhatsApp: 0681 10 59 41 50, DM us on Instagram, or send an email to: jugend@saferinternet.at
Key successes
Successful bottom-up strategy for schools:
- Nationwide workshops, teachers' handbooks, further education for teachers etc.
- Visible media campaigns.
- Close cooperation with all relevant stakeholders in Austria.
- Practice-oriented and innovative awareness materials (privacy guidelines, video tutorials etc.).
- Broad support from ministries and industry.
- Nine of ten minors know the helpline.
- Instant removal of child pornography hosted in Austria (hotline).
Find more information here.
Key partners/promoters
The Austrian Safer Internet Centre consists of the Austrian Awareness Centre Saferinternet.at (www.saferinternet.at), the Helpline Rat auf Draht (www.rataufdraht.at) and the Hotline Stopline (www.stopline.at). It is coordinated by the Austrian Institute for Applied Telecommunications (ÖIAT, www.oiat.at). One of the consortium partners is also the Association of Austrian Internet Service Providers (ISPA, www.ispa.at).
Saferinternet.at is funded by the Federal Ministry of Housing, Arts, Culture, Media and Sport, the Federal Chancellery and the Federal Ministry of Education.
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