Right from the beginning, "Your safe space” speaks directly to children, asking: “Did you see something strange, frightening, or bad on your phone, computer, or in a game? Did someone send you something confusing or upsetting?” It then reassures them that they are not alone; SafeLine is there to listen, to help, and to protect them. 

The message is clear: reporting is not about getting someone into trouble, but about protecting yourself, your friends, and other children. By reporting, kids are showing responsibility and care, making the internet safer for everyone, helping people who may be in danger, and gaining confidence by knowing they are doing the right thing. 

The page explains that reporting to SafeLine can be done anonymously, without giving a name, just describing what was seen and where. Subsequently, it is reviewed by a specialised team that takes appropriate action to stop harmful or illegal activities. The page highlights specific situations children may face, each described with simple examples, such as: 

• coming across inappropriate or frightening images or videos;
• experiencing online bullying or threats, such as mean messages or teasing comments;
• encountering fake news or misinformation that confuses people;
• having personal photos shared without consent;
• being subjected to pressure, threats, or blackmail online;
• falling victim to online scams or fraud attempts;
• reading or receiving offensive, hateful, or discriminatory messages;
• discovering that someone hacked or misused their account. 

To reinforce understanding, these risks are explained through short stories with children’s names, making it easier for young readers to see themselves in such situations, and to understand that others have faced the same challenges.

SafeLine reassures children that they can make a report anonymously; that they don’t need to share their name but only describe what happened and where. The SafeLine team will then investigate and do everything they can to stop the harmful activity. Beyond reporting, the page offers practical digital safety advice: 

• Stop and think before responding if something feels uncomfortable.
• Always talk to a trusted adult, such as parents, a teacher, or the SafeLine staff.
• Keep personal data private, like your home address, school, or phone number.
• Avoid sending photos if you feel unsure or pressured.
• Strengthen account security by removing strangers, setting profiles to private, and deleting unwanted tags. 

The page also connects children to additional support services. They can reach out to www.help-line.gr  through a phone call (210-6007686), online chat, or email. Children and young people can write in their own words without sharing personal detailsm and will receive a supportive response from trained adults. 

Lastly, the page introduces the tool “Take It Down”, which allows minors to remove non-consensual shared intimate images or videos from the internet. This feature underscores the importance of taking back control and preventing further harm. The tone throughout is positive, reassuring, and empowering. It emphasises that reporting is an act of strength and responsibility, and that by speaking up, children not only protect themselves but also help others. The underlying message is clear: “You are not alone. Together we can make the internet a safer, friendlier place for every child.”

Find more information about the work of the Greek Safer Internet Centre, including its awareness raising, helpline, hotline, and youth participation services, or find similar information for other Safer Internet Centres throughout Europe.