- National awareness centres focus on raising awareness and understanding of safer internet issues and emerging trends. They run campaigns to empower children, young people, parents, carers and teachers with the skills, knowledge and strategies to stay safe online and take advantage of the opportunities that internet and mobile technology provides.
- Helplines provide information, advice and assistance to children, youth and parents on how to deal with harmful content, harmful contact (such as grooming) and harmful conduct such as (cyberbullying or sexting). Helplines can increasingly be accessed via a variety of means - telephone, email, web forms, Skype, and online chat services.
Hotlines exist to allow members of the public to report illegal content anonymously. Reports are then passed on to the appropriate body for action (internet service provider, Law Enforcement Agency in the country or corresponding INHOPE Association Hotline).
Read the latest news on the work of awareness centres, helplines and hotlines in the News section of the portal.
- Youth panels allow young people to express their views and exchange knowledge and experiences concerning their use of online technologies, as well as tips on how to stay safe. They also advise on internet safety and empowerment strategy, help create innovative resources and disseminate eSafety messages to their peers.
Read the latest news on youth participation here.
See also the Insafe Memorandum of Understanding (MoU) (last amended 2015) and the Insafe Code of Conduct for working with industry partners (2020) to learn more about the ways in which the Insafe network operates.
