About the organisation
Sweden's Safer Internet Centre, SIC Sweden, is operated by the government agency Mediemyndigheten (Swedish Agency for the Media) together with the NGOs Bris (helpline) and ECPAT Sweden (hotline). SIC Sweden aims to make the internet a safer, more inclusive and empowering place for children and young people. Through awareness-raising, support services and reporting mechanisms, SIC Sweden enables children and young people to navigate digital opportunities and challenges, while strengthening the capacity of parents, carers, teachers and other professionals to support them.
The Swedish Safer Internet Centre aims to strengthen the implementation of the BIK+ strategy in Sweden.
Awareness centre
Mediemyndigheten (Swedish Agency for the Media)
Coordinated by the Swedish Agency for the Media in cooperation with BRIS and ECPAT, the centre produces reports and educational resources, collaborates with national and international stakeholders, and organises events and campaigns to promote a safer online environment for children and young people.
Opening hours:
If you need to get in touch with us, you are welcome to contact us by phone or email for the fastest response. Our switchboard will connect you with the right person who can help you.
Telephone number:
08-580 070 00
Ordinary telephone hours:
Weekdays (excluding public holidays) 9.00-11.00
Helpline
Bris (Children's Rights in Society)
Bris is an independent NGO dedicated to strengthening children's rights through direct support to children, capacity-building for adults around children, and advocacy aimed at decision-makers. Bris operates Sweden’s National Child Helpline.
The helpline provides free, professional, and confidential support 24/7 via phone, SMS, chat, and email. Bris operates the EU-harmonised child helpline number 116 111 and offers support on all issues affecting children, including concerns related to the online environment.
In addition, Bris provides a separate helpline, open weekdays, for adults seeking advice or guidance regarding a child’s well-being or situation.
Opening hours:
Children: 24/7, call or text 116 111, chat or email via bris.se
Adults: Weekdays on 0771 50 50 50
General info: info@bris.se
Hotline
ECPAT Sweden
The national hotline for reporting child sexual exploitation and abuse material (CSEM/CSAM) receives, analyses, and processes reports of suspected abuse and exploitation. The hotline works in close cooperation with the Swedish National Police and relevant international partners. Through the hotline, the public can report suspected child sexual exploitation and abuse, and measures can be taken to remove such material online.
The hotline is operated by ECPAT Sweden, an independent NGO and children’s rights organisation working to combat the sexual exploitation of children.
Opening hours:
- The hotline is open 24/7.
- The chat and support telephone number is open Monday to Thursday from 17:00–22:00 and Friday from 15:00–20:00.
Reporting:
- Adults can report via the ECPAT hotline.
- Children and young people under 18 can contact Ditt ECPAT to receive advice and support from ECPAT’s advisors.
General information:
- Telephone: +4620 112 100
- Email: info@ecpat.se (office hours)
Youth participation
Children and young people are involved in SIC Sweden's work in various ways, for example through interview studies and the Youth Panel.
The Youth Panel is composed of representatives from youth organisations and other organised youth initiatives, aged 16–25, who are interested in issues related to children's and young people's online safety. During the previous project period, the Youth Panel consisted of 12 youth representatives from a wide range of youth organisations in Sweden.
Membership of the Safer Internet Centre Youth Panel entails participation in meetings and co-creation of activities. Meetings are primarily held online in order to facilitate broader participation. For in-person meetings, the agency will cover any necessary travel expenses to and from Stockholm.
The panel meets approximately three to five times per year. However, additional meetings may be required for planning co-created activities, such as conferences or seminars. The aim of the panel is to:
- facilitate young people's influence in SIC Sweden
- spread insights of young people in national and EU networks
- co-create activities
How can you get involved?
Contact the Swedish internet centre by writing an email to: saferinternetcentre@mediemyndigheten.se.
Key successes
SIC Sweden has continued to actively promote and participate in national awareness-raising and stakeholder engagement activities, including the annual celebration of Safer Internet Day (SID). As part of Safer Internet Day, SIC Sweden organised a live-streamed parents’ seminar focusing on how parents and caregivers can support children and young people in navigating the online environment safely and responsibly. The event generated significant interest, with approximately 1,100 participants registering in advance.
In addition to SID activities, SIC Sweden has actively contributed to several major national events and conferences, including Almedalen Week, the SETT Education Fair, and the Children’s Rights Days, thereby strengthening outreach to key stakeholder groups.
At the European level, SIC Sweden has continued to contribute to knowledge exchange and capacity building within the Better Internet for Kids (BIK) community. This has included sharing experiences and good practices, participating in meetings, conferences, and workshops, and providing expertise and data to support European initiatives and policy developments, including the implementation of the Digital Services Act (DSA) and efforts related to the EU Action plan against cyberbullying.
SIC Sweden has remained an important national resource for promoting safe, responsible, and empowering digital engagement among children and young people. The digital environment continues to evolve rapidly, with artificial intelligence increasingly integral to children’s and young people’s everyday online experiences. At the same time, the introduction of new national measures and European regulatory frameworks has further highlighted the relevance and necessity of the SIC Sweden project in supporting children’s rights, well-being, and digital resilience.
Key partners/promoters
SIC Sweden maintains and develops a range of strategic partnerships to strengthen the implementation, sustainability, and impact of its activities.
During the previous project period, SIC Sweden established an Advisory Board comprising representatives from national authorities and organisations, academia, the private sector, and child and youth representatives. The Advisory Board has provided strategic guidance and contributed expertise on issues relevant to the SIC's objectives and activities.
The following organisations have been represented on the Advisory Board:
- The National Council of Swedish Youth Organisations (LSU)
- The Swedish Internet Foundation (Internetstiftelsen)
- The Swedish Police Authority
- The Swedish Association of Local Authorities and Regions (SALAR)
- Kungsbacka Municipality
- Linköping University
- The Swedish Gaming Federation
- The National Agency for Special Needs Education and Schools
In 2024, SIC Sweden initiated the re-establishment of the informal Nordic Safer Internet Centre (SIC) Network, bringing together representatives from the Safer Internet Centres in Denmark, Finland, Iceland, Norway, and Sweden. The network aims to facilitate the exchange of knowledge, experiences, and good practices, while promoting mutual support on matters relevant to SIC operations and programme implementation. The network convenes annually, with the role of host country rotating among participating members. Denmark served as chair in 2025, followed by Finland in 2026.
SIC Sweden has also maintained an active contribution to the MIL Sweden network, which currently comprises 26 public authorities and organisations working to strengthen media and information literacy at the national level. Moreover, SIC Sweden has regularly shared information on project developments, activities and outcomes through network meetings and newsletters.
About the organisation
Sweden's Safer Internet Centre, SIC Sweden, is operated by the government agency Mediemyndigheten (Swedish Agency for the Media) together with the NGOs Bris (helpline) and ECPAT Sweden (hotline). SIC Sweden aims to make the internet a safer, more inclusive and empowering place for children and young people. Through awareness-raising, support services and reporting mechanisms, SIC Sweden enables children and young people to navigate digital opportunities and challenges, while strengthening the capacity of parents, carers, teachers and other professionals to support them.
The Swedish Safer Internet Centre aims to strengthen the implementation of the BIK+ strategy in Sweden.
Awareness centre
Mediemyndigheten (Swedish Agency for the Media)
Coordinated by the Swedish Agency for the Media in cooperation with BRIS and ECPAT, the centre produces reports and educational resources, collaborates with national and international stakeholders, and organises events and campaigns to promote a safer online environment for children and young people.
Opening hours:
If you need to get in touch with us, you are welcome to contact us by phone or email for the fastest response. Our switchboard will connect you with the right person who can help you.
Telephone number:
08-580 070 00
Ordinary telephone hours:
Weekdays (excluding public holidays) 9.00-11.00
Helpline
Bris (Children's Rights in Society)
Bris is an independent NGO dedicated to strengthening children's rights through direct support to children, capacity-building for adults around children, and advocacy aimed at decision-makers. Bris operates Sweden’s National Child Helpline.
The helpline provides free, professional, and confidential support 24/7 via phone, SMS, chat, and email. Bris operates the EU-harmonised child helpline number 116 111 and offers support on all issues affecting children, including concerns related to the online environment.
In addition, Bris provides a separate helpline, open weekdays, for adults seeking advice or guidance regarding a child’s well-being or situation.
Opening hours:
Children: 24/7, call or text 116 111, chat or email via bris.se
Adults: Weekdays on 0771 50 50 50
General info: info@bris.se
Hotline
ECPAT Sweden
The national hotline for reporting child sexual exploitation and abuse material (CSEM/CSAM) receives, analyses, and processes reports of suspected abuse and exploitation. The hotline works in close cooperation with the Swedish National Police and relevant international partners. Through the hotline, the public can report suspected child sexual exploitation and abuse, and measures can be taken to remove such material online.
The hotline is operated by ECPAT Sweden, an independent NGO and children’s rights organisation working to combat the sexual exploitation of children.
Opening hours:
- The hotline is open 24/7.
- The chat and support telephone number is open Monday to Thursday from 17:00–22:00 and Friday from 15:00–20:00.
Reporting:
- Adults can report via the ECPAT hotline.
- Children and young people under 18 can contact Ditt ECPAT to receive advice and support from ECPAT’s advisors.
General information:
- Telephone: +4620 112 100
- Email: info@ecpat.se (office hours)
Youth participation
Children and young people are involved in SIC Sweden's work in various ways, for example through interview studies and the Youth Panel.
The Youth Panel is composed of representatives from youth organisations and other organised youth initiatives, aged 16–25, who are interested in issues related to children's and young people's online safety. During the previous project period, the Youth Panel consisted of 12 youth representatives from a wide range of youth organisations in Sweden.
Membership of the Safer Internet Centre Youth Panel entails participation in meetings and co-creation of activities. Meetings are primarily held online in order to facilitate broader participation. For in-person meetings, the agency will cover any necessary travel expenses to and from Stockholm.
The panel meets approximately three to five times per year. However, additional meetings may be required for planning co-created activities, such as conferences or seminars. The aim of the panel is to:
- facilitate young people's influence in SIC Sweden
- spread insights of young people in national and EU networks
- co-create activities
How can you get involved?
Contact the Swedish internet centre by writing an email to: saferinternetcentre@mediemyndigheten.se.
Key successes
SIC Sweden has continued to actively promote and participate in national awareness-raising and stakeholder engagement activities, including the annual celebration of Safer Internet Day (SID). As part of Safer Internet Day, SIC Sweden organised a live-streamed parents’ seminar focusing on how parents and caregivers can support children and young people in navigating the online environment safely and responsibly. The event generated significant interest, with approximately 1,100 participants registering in advance.
In addition to SID activities, SIC Sweden has actively contributed to several major national events and conferences, including Almedalen Week, the SETT Education Fair, and the Children’s Rights Days, thereby strengthening outreach to key stakeholder groups.
At the European level, SIC Sweden has continued to contribute to knowledge exchange and capacity building within the Better Internet for Kids (BIK) community. This has included sharing experiences and good practices, participating in meetings, conferences, and workshops, and providing expertise and data to support European initiatives and policy developments, including the implementation of the Digital Services Act (DSA) and efforts related to the EU Action plan against cyberbullying.
SIC Sweden has remained an important national resource for promoting safe, responsible, and empowering digital engagement among children and young people. The digital environment continues to evolve rapidly, with artificial intelligence increasingly integral to children’s and young people’s everyday online experiences. At the same time, the introduction of new national measures and European regulatory frameworks has further highlighted the relevance and necessity of the SIC Sweden project in supporting children’s rights, well-being, and digital resilience.
Key partners/promoters
SIC Sweden maintains and develops a range of strategic partnerships to strengthen the implementation, sustainability, and impact of its activities.
During the previous project period, SIC Sweden established an Advisory Board comprising representatives from national authorities and organisations, academia, the private sector, and child and youth representatives. The Advisory Board has provided strategic guidance and contributed expertise on issues relevant to the SIC's objectives and activities.
The following organisations have been represented on the Advisory Board:
- The National Council of Swedish Youth Organisations (LSU)
- The Swedish Internet Foundation (Internetstiftelsen)
- The Swedish Police Authority
- The Swedish Association of Local Authorities and Regions (SALAR)
- Kungsbacka Municipality
- Linköping University
- The Swedish Gaming Federation
- The National Agency for Special Needs Education and Schools
In 2024, SIC Sweden initiated the re-establishment of the informal Nordic Safer Internet Centre (SIC) Network, bringing together representatives from the Safer Internet Centres in Denmark, Finland, Iceland, Norway, and Sweden. The network aims to facilitate the exchange of knowledge, experiences, and good practices, while promoting mutual support on matters relevant to SIC operations and programme implementation. The network convenes annually, with the role of host country rotating among participating members. Denmark served as chair in 2025, followed by Finland in 2026.
SIC Sweden has also maintained an active contribution to the MIL Sweden network, which currently comprises 26 public authorities and organisations working to strengthen media and information literacy at the national level. Moreover, SIC Sweden has regularly shared information on project developments, activities and outcomes through network meetings and newsletters.
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