About the organisation
Sweden's Safer Internet Centre, SIC Sweden, is operated by the government agency Mediemyndigheten (Swedish Agency for the Media) together with the NGOs Bris (helpline) and ECPAT Sweden (hotline).
SIC Sweden’s overall goal is to increase children’s online safety.
The Swedish Safer Internet Centre aims to strengthen the implementation of the BIK+ strategy in Sweden.
Awareness centre
Mediemyndigheten (Swedish Agency for the Media).
The awareness centre works preventively, by providing knowledge and information to professionals and guardians.
An awareness centre, focusing on generating knowledge on online risks and equipping children and youth with know-how and attitudes for greater resilience. The centre disseminates knowledge, resources and tools through different intermediaries, working directly or indirectly with minors, such as parents, teachers and librarians.
Opening hours:
If you need to get in touch with us, you are welcome to contact us by phone and email for the fastest response. Our switchboard will help you get to the right person who can help you
Telephone number
08-580 070 00
Ordinary telephone hours
Weekdays 9.00-12.00, 13.00-16.00
Telephone hours June 15 - August 15
Weekdays 9.00-12.00, 13.00-15.00
Deviating opening hours
June 05 - 9.00-12.00
March 28 - 9.00-15.00
April 30 - 9.00-15.00
Public holidays:
June 06, Dec 25, Dec 26 - closed
Helpline
Bris (Children's Rights in Society)
The national helpline for children is a general helpline offering information and support to children within a range of issues, including online-related questions and concerns. Support is provided via phone (116 111), email and chat. The helpline is open 24/7 and is staffed by professional counsellors. There is also a helpline for adults who have questions and concerns about children.
Both helplines are operated by Bris (Children's Rights in Society), an independent NGO aiming to strengthen the rights of the child through support to children and parents; mobilising the society and advocacy work.
Opening hours:
Bris: 24/7 Call and text 116 111, chat or email at info@bris.se.
Hotline
ECPAT Sweden
The hotline for tackling child sexual exploitation and abuse material (CSEM/CSAM) works by receiving,
analysing, and processing reports of such material. The hotline is operated in close cooperation with the
Swedish National Police. Through the hotline, the public can report suspected child sexual exploitation and
abuse. Such materials can also be removed.
The hotline is operated by ECPAT Sweden, an independent NGO and children’s rights organisation working
to combat child sexual exploitation.
Opening hours:
If you are under 18, contact your ECPAT for advice and support. We are open Mondays, Tuesdays,
Wednesdays and Thursdays from 17.00-22.00 and Fridays from 15.00 - 20.00.
General info: send us an email at: info@ecpat.se (office hours).
Youth participation
Children and young people are involved in the work of SIC Sweden in different ways, for example as informants and youth panellists. The Swedish Safer Internet Centres Youth Panel consist of 11 youth representatives from a wide range of youth organisations and organisations engaged in online safety.
The panel exchange their ideas, current work and challenges with each other and with the Awareness Centre.
The aim for the panel is to:
- make youth influence the work of the Swedish Safer Internet Centre
- to spread the insights of the youth representatives
- to create activities together
How can you get involved?
Contact the Swedish internet centre by writing an email to: saferinternetcentre@mediemyndigheten.se.
Key successes
The Swedish SIC is a complete Safer Internet Centre with an awareness centre, a helpline and a hotline.
The awareness centre is run by the Swedish Agency for the Media (Memy) and the agency shares knowledge and learning material regarding children and young people’s media use and online safety to professionals, parents and caregivers and children and young people. The Agency is also responsible for the SIC youth panel.
The national helpline for children and youth is operated by the independent NGO Bris (Children's Rigths in Society) and is a general helpline offering information and support to children within a range of issues, including online-related questions and concerns. Support is provided via phone (116 111), sms, chat and email. The helpline is open 24/7 and is staffed by professional counsellors. There is also a helpline for adults who have questions and concerns about children.
The hotline is operated by ECPAT Sweden, an independent NGO and children’s rights organisation working to combat child sexual exploitation. The hotline for tackling child sexual exploitation and abuse material (CSEM/CSAM) works by receiving, analysing, and processing reports of such material. The hotline is operated in close cooperation with the Swedish National Police. Through the hotline, the public can report suspected child sexual exploitation and abuse. Such materials can also be removed.
Key partners/supporters
Since 2018, the Awareness Centre has coordinated the national effort towards strengthened media and information literacy (MIL) in Sweden. This task consists of leading a multistakeholder network, MIL Sweden, and carrying out a yearly mapping of policy development and implementation initiatives. Currently, the network consists of 24 authorities and organisations working with media- and information literacy.
Advisory board members:
- Annika Agélii Genlott; The Swedish Association of Local Authorities and Regions (SALAR),
- Jannike Tillå; The Swedish Internet Foundation,
- Kavot Zillén; Child’s Rights Centre Stockholm University,
- Noura Berrouba; The National Council of Swedish Children and Youth Organisations
- Ritha Söderberg; The Swedish Police.
Additional links / resources
About the organisation
Sweden's Safer Internet Centre, SIC Sweden, is operated by the government agency Mediemyndigheten (Swedish Agency for the Media) together with the NGOs Bris (helpline) and ECPAT Sweden (hotline).
SIC Sweden’s overall goal is to increase children’s online safety.
The Swedish Safer Internet Centre aims to strengthen the implementation of the BIK+ strategy in Sweden.
Awareness centre
Mediemyndigheten (Swedish Agency for the Media).
The awareness centre works preventively, by providing knowledge and information to professionals and guardians.
An awareness centre, focusing on generating knowledge on online risks and equipping children and youth with know-how and attitudes for greater resilience. The centre disseminates knowledge, resources and tools through different intermediaries, working directly or indirectly with minors, such as parents, teachers and librarians.
Opening hours:
If you need to get in touch with us, you are welcome to contact us by phone and email for the fastest response. Our switchboard will help you get to the right person who can help you
Telephone number
08-580 070 00
Ordinary telephone hours
Weekdays 9.00-12.00, 13.00-16.00
Telephone hours June 15 - August 15
Weekdays 9.00-12.00, 13.00-15.00
Deviating opening hours
June 05 - 9.00-12.00
March 28 - 9.00-15.00
April 30 - 9.00-15.00
Public holidays:
June 06, Dec 25, Dec 26 - closed
Helpline
Bris (Children's Rights in Society)
The national helpline for children is a general helpline offering information and support to children within a range of issues, including online-related questions and concerns. Support is provided via phone (116 111), email and chat. The helpline is open 24/7 and is staffed by professional counsellors. There is also a helpline for adults who have questions and concerns about children.
Both helplines are operated by Bris (Children's Rights in Society), an independent NGO aiming to strengthen the rights of the child through support to children and parents; mobilising the society and advocacy work.
Opening hours:
Bris: 24/7 Call and text 116 111, chat or email at info@bris.se.
Hotline
ECPAT Sweden
The hotline for tackling child sexual exploitation and abuse material (CSEM/CSAM) works by receiving,
analysing, and processing reports of such material. The hotline is operated in close cooperation with the
Swedish National Police. Through the hotline, the public can report suspected child sexual exploitation and
abuse. Such materials can also be removed.
The hotline is operated by ECPAT Sweden, an independent NGO and children’s rights organisation working
to combat child sexual exploitation.
Opening hours:
If you are under 18, contact your ECPAT for advice and support. We are open Mondays, Tuesdays,
Wednesdays and Thursdays from 17.00-22.00 and Fridays from 15.00 - 20.00.
General info: send us an email at: info@ecpat.se (office hours).
Youth participation
Children and young people are involved in the work of SIC Sweden in different ways, for example as informants and youth panellists. The Swedish Safer Internet Centres Youth Panel consist of 11 youth representatives from a wide range of youth organisations and organisations engaged in online safety.
The panel exchange their ideas, current work and challenges with each other and with the Awareness Centre.
The aim for the panel is to:
- make youth influence the work of the Swedish Safer Internet Centre
- to spread the insights of the youth representatives
- to create activities together
How can you get involved?
Contact the Swedish internet centre by writing an email to: saferinternetcentre@mediemyndigheten.se.
Key successes
The Swedish SIC is a complete Safer Internet Centre with an awareness centre, a helpline and a hotline.
The awareness centre is run by the Swedish Agency for the Media (Memy) and the agency shares knowledge and learning material regarding children and young people’s media use and online safety to professionals, parents and caregivers and children and young people. The Agency is also responsible for the SIC youth panel.
The national helpline for children and youth is operated by the independent NGO Bris (Children's Rigths in Society) and is a general helpline offering information and support to children within a range of issues, including online-related questions and concerns. Support is provided via phone (116 111), sms, chat and email. The helpline is open 24/7 and is staffed by professional counsellors. There is also a helpline for adults who have questions and concerns about children.
The hotline is operated by ECPAT Sweden, an independent NGO and children’s rights organisation working to combat child sexual exploitation. The hotline for tackling child sexual exploitation and abuse material (CSEM/CSAM) works by receiving, analysing, and processing reports of such material. The hotline is operated in close cooperation with the Swedish National Police. Through the hotline, the public can report suspected child sexual exploitation and abuse. Such materials can also be removed.
Key partners/supporters
Since 2018, the Awareness Centre has coordinated the national effort towards strengthened media and information literacy (MIL) in Sweden. This task consists of leading a multistakeholder network, MIL Sweden, and carrying out a yearly mapping of policy development and implementation initiatives. Currently, the network consists of 24 authorities and organisations working with media- and information literacy.
Advisory board members:
- Annika Agélii Genlott; The Swedish Association of Local Authorities and Regions (SALAR),
- Jannike Tillå; The Swedish Internet Foundation,
- Kavot Zillén; Child’s Rights Centre Stockholm University,
- Noura Berrouba; The National Council of Swedish Children and Youth Organisations
- Ritha Söderberg; The Swedish Police.
Additional links / resources
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