About the organisation
The work of the Latvian Safer Internet Centre (SIC) is coordinated by the Latvian Internet Association with partners The Child Protection Centre and The Local Government Training Centre. The Latvian SIC promotes a safer and better use of the internet and mobile technologies among children and young people. It develops informative and educational activities, organises awareness-raising activities, and ensures the operation of the helpline and hotline.
SIC profile content last reviewed: March 2025
Awareness centre
The Latvian Awareness Centre informs and educates children, adolescents, teachers and parents on the safety of internet content and the potential threats on the internet, also developing digital, information and media literacy of school children.
The main activities implemented and coordinated by the centre include:
- Celebration of Safer Internet Day (SID) in Latvia.
- Development of educational materials on internet safety for all target groups – children, adolescents, parents, teachers and social workers.
- Organisation of different seminars, training sessions and other activities.
- Organisation of social campaigns on current topics.
- Training of specialists, teachers, librarians and trainers.
- Involvement of kindergartens and universities in activities on internet safety.
- Development of closer cooperation with mobile operators and internet service providers.
Contact and opening hours
Opening days: Monday-Friday 9.00-17.00.
Contact information: send an email to info@drossinternets.lv.
Tel.: +37127706277
Helpline
The Children's Helpline, 116111, aims to give psychological help to children and teenagers who are in difficult situations. The helpline also provides consultations on internet safety related topics and processes reports concerning illegal internet content.
Contact and opening hours
Helpline number 116111 is accessible free of charge 24/7.
Hotline
The hotline offers internet users a way of reporting something they suspect to be illegal on the internet. The hotline investigates these reports to determine if they are illegal and, if so, to trace the origin of the content and forward either to the national Law Enforcement Agency in Latvia, Cyber Crime Enforcement Unit of the State Police or to the appropriate INHOPE member hotline of the country where content appears to be hosted. Each report received will be processed. It is possible to report anonymously.
Contact and opening hours
Reporting form is accessible 24/7 here.
Youth participation
Latvian Safer Internet Centre on regular basis consult with Youth Panel members and involve them in the process of developing the content and organization of activities for minors in Latvia. More information here and on the YP Instagram account.
How can you get involved?
Any youngster who wish to take part in the Youth Panel can contact Safer Internet Centre via e-mail info@drossinternets.lv or writing on Instagram.
Key successes
In year 2023 the coordinator of Latvian SIC received the highest award of the Latvian state - the Cross of
Recognition – for raising awareness about internet safety and media literacy for children in Latvia, and
ensuring the work of the hotline fighting Child Sexual Abuse Material (CSAM) online. The award was
presented by the President of Latvia.
Key partners/promoters
- Ministry of Welfare
- Ministry of Defense Ministry of Smart Administration and Regional Development
- Industry.
Advisory Board is composed with representatives from the following organizations:
- Latvian Internet Association
- The Child Protection Center
- The Local Governments Training Center
- State police
- Ministry of Smart Administration and Regional Development
- Ministry of Defense National Centre for Education (subordinated to the Ministry of Education and Science)
- International Youth Program
- Agency Information technology security incident prevention institution, CERT.LV
- Riga Technical University
- Center against violence "Dardedze"
- educational psychologist.
About the organisation
The work of the Latvian Safer Internet Centre (SIC) is coordinated by the Latvian Internet Association with partners The Child Protection Centre and The Local Government Training Centre. The Latvian SIC promotes a safer and better use of the internet and mobile technologies among children and young people. It develops informative and educational activities, organises awareness-raising activities, and ensures the operation of the helpline and hotline.
SIC profile content last reviewed: March 2025
Awareness centre
The Latvian Awareness Centre informs and educates children, adolescents, teachers and parents on the safety of internet content and the potential threats on the internet, also developing digital, information and media literacy of school children.
The main activities implemented and coordinated by the centre include:
- Celebration of Safer Internet Day (SID) in Latvia.
- Development of educational materials on internet safety for all target groups – children, adolescents, parents, teachers and social workers.
- Organisation of different seminars, training sessions and other activities.
- Organisation of social campaigns on current topics.
- Training of specialists, teachers, librarians and trainers.
- Involvement of kindergartens and universities in activities on internet safety.
- Development of closer cooperation with mobile operators and internet service providers.
Contact and opening hours
Opening days: Monday-Friday 9.00-17.00.
Contact information: send an email to info@drossinternets.lv.
Tel.: +37127706277
Helpline
The Children's Helpline, 116111, aims to give psychological help to children and teenagers who are in difficult situations. The helpline also provides consultations on internet safety related topics and processes reports concerning illegal internet content.
Contact and opening hours
Helpline number 116111 is accessible free of charge 24/7.
Hotline
The hotline offers internet users a way of reporting something they suspect to be illegal on the internet. The hotline investigates these reports to determine if they are illegal and, if so, to trace the origin of the content and forward either to the national Law Enforcement Agency in Latvia, Cyber Crime Enforcement Unit of the State Police or to the appropriate INHOPE member hotline of the country where content appears to be hosted. Each report received will be processed. It is possible to report anonymously.
Contact and opening hours
Reporting form is accessible 24/7 here.
Youth participation
Latvian Safer Internet Centre on regular basis consult with Youth Panel members and involve them in the process of developing the content and organization of activities for minors in Latvia. More information here and on the YP Instagram account.
How can you get involved?
Any youngster who wish to take part in the Youth Panel can contact Safer Internet Centre via e-mail info@drossinternets.lv or writing on Instagram.
Key successes
In year 2023 the coordinator of Latvian SIC received the highest award of the Latvian state - the Cross of
Recognition – for raising awareness about internet safety and media literacy for children in Latvia, and
ensuring the work of the hotline fighting Child Sexual Abuse Material (CSAM) online. The award was
presented by the President of Latvia.
Key partners/promoters
- Ministry of Welfare
- Ministry of Defense Ministry of Smart Administration and Regional Development
- Industry.
Advisory Board is composed with representatives from the following organizations:
- Latvian Internet Association
- The Child Protection Center
- The Local Governments Training Center
- State police
- Ministry of Smart Administration and Regional Development
- Ministry of Defense National Centre for Education (subordinated to the Ministry of Education and Science)
- International Youth Program
- Agency Information technology security incident prevention institution, CERT.LV
- Riga Technical University
- Center against violence "Dardedze"
- educational psychologist.
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