About the organisation
The Estonian Safer Internet Centre (SIC) activities are a joint initiative of four organisations: the Estonian Union for Child Welfare, the Education and Youth Authority, the Estonian Social Insurance Board (operating the Child Helpline 116111), and Tallinn University of Technology. The Estonian SIC's mission is to promote a safer and better use of the internet and digital technologies among children, young people, parents and teachers.
Awareness centre
The awareness centre is a joint effort of the Estonian Safer Internet Centre (SIC) consortium. Each partner contributes to the activities according to its expertise. The main activities of the awareness centre are as follows:
- Organising workshops, training sessions, and seminars for children, parents, teachers and social workers.
- Organising awareness-raising events and campaigns for the public.
- Developing study objects (e-courses, lesson plans, etc) for teachers.
- Developing and disseminating awareness-raising materials for children, teachers and parents.
- Organising creative competitions and large-scale cybersecurity testing events for students.
- Organising campaigns for the pubic.
- Celebrating Safer Internet Day (SID) by organising events and involving kindergartens, schools and youth centres.
- Participating in Insafe network activities and contributing to the Better Internet for Kids online platform.
Together with our partners, more than 1000 educational resources, including lesson plans, cartoons, videos, games, posters, booklets, tests, websites and so on, have been developed for the target groups: children, young people, teachers, parents and other specialists working with children. All materials are available on the SIC's website.
Every year, Safer Internet Day has been celebrated by organising different events (conferences, campaigns, public awareness-raising events, and so on) in cooperation with the main stakeholders. For example, the last conference was organised in February 2026 to introduce and discuss EU Kids Online 2025 Estonian study results. Also, every year, cybersecurity testing events have been carried out for more than 20,000 students.
More information is available on the Estonian SIC webpage at www.targaltinternetis.ee.
Helpline
Helpline services are provided by the Estonian Social Insurance Board, which, under the Estonian Child Protection Act, is responsible for maintaining the Child Helpline 116111 service.
The Estonian Social Insurance Board provides, in the framework of the helpline service, 116111 services for giving advice and support to children and parents on issues related to children's use of digital technologies and services.
Counselling is provided in Estonian, Russian and English. In addition to the telephone, the Child Helpline Service can be accessed via the website, which offers a chat option (www.lasteabi.ee); the website also provides support by email.
Opening hours:
- Phone: 116111
- Chat: www.lasteabi.ee
- E-mail: info@lasteabi.ee
Counselling is free of charge and available 24/7. The service is staffed by psychologists, social workers and nurses.
Hotline
The Estonian Hotline - Vihjeliin, www.vihjeliin.ee - is a free-of-charge online service operated by the Estonian Union for Child Welfare and enables internet users to report child sexual abuse images being distributed online. The mission of the Estonian Hotline is to contribute to the removal of such illegal material from the internet as quickly as possible. The website of the Estonian Hotline is available in three languages: Estonian, English and Russian.
The Estonian Hotline assesses every report and passes information about any material it deems illegal to the Estonian Police and Border Guard Board if the material is hosted in Estonia. Information about material hosted outside Estonia and deemed illegal is forwarded via the INHOPE data exchange system to the country in question.
The Estonian Union for Child Welfare, as an operator of the hotline, cooperates closely with the Estonian Police and Border Guard Board and INHOPE member hotlines for implementing the mission of hotlines with other law enforcement agencies,
The Estonian Hotline raises public awareness by disseminating relevant information and materials. It also organises seminars for social workers, youth workers and other stakeholders.
Website and reporting is available via vihjeliin.targaltinternetis.ee.
Youth participation
The Estonian Safer Internet Centre works closely with the Estonian Union for Child Welfare's Youth Council and with its young child rights ambassadors.
In addition, the Estonian SIC consults with various groups of young people from schools and youth centres across Estonia when planning and carrying out awareness-raising activities. Each year, at least one representative of the Estonian SIC Youth Panel participates in the European Better Internet for Kids Youth Panel.
Read more about the Estonian SIC's child participation activities at www.targaltinternetis.ee/noortepaneel/.
Key successes
The Estonian Safer Internet Centre (SIC) has been successfully cooperating with schools and kindergartens. In recent years, more than 1,000 Smartly on the Web training events and workshops have been organised across Estonia for more than 70,000 children and students.
Each February, the Estonian SIC celebrates Safer Internet Day (SID) by organising various awareness-raising events and campaigns throughout the month. The Estonian SIC has encouraged kindergartens, schools and youth centres to join and celebrate Safer Internet Day by organising thematic events within their organisations or institutions. In recent years, over 350 events have been organised for more than 30,000 children and young people all over Estonia.
Estonian SIC has organised successful conferences and webinars for teachers, parents and specialists working with children, as well as special events for children and young people. For example, the last conference was organised in February 2026 to introduce and discuss the results of the EU Kids Online 2025 Estonian study.
Each year, more than 20,000 students participate in cybersecurity testing events organised by the Estonian SIC.
Key partners/promoters
The Estonian Safer Internet Centre cooperates with organisations from different sectors, including governmental agencies, private sector companies and non-governmental organisations.
Main partners:
- Estonian Information System Authority
- Estonian Data Protection Inspectorate
- Police and Border Guard Board
- Telia Eesti AS
- Elisa Eesti
- University of Tartu
- Estonian Association of Informatics Teachers
- Estonian Association of Information Technology and Telecommunications
- Chancellor of Justice Office
- Estonian Ministry of Education and Research
- Estonian Ministry of Social Affairs
- Estonian Ministry of Interior
The Estonian Safer Internet Centre's activities are financially supported by the Estonian Ministry of Education and Research and the Estonian Ministry of Social Affairs.
During the period September 2010 - November 2025, it was co-financed by the European Commission.
About the organisation
The Estonian Safer Internet Centre (SIC) activities are a joint initiative of four organisations: the Estonian Union for Child Welfare, the Education and Youth Authority, the Estonian Social Insurance Board (operating the Child Helpline 116111), and Tallinn University of Technology. The Estonian SIC's mission is to promote a safer and better use of the internet and digital technologies among children, young people, parents and teachers.
Awareness centre
The awareness centre is a joint effort of the Estonian Safer Internet Centre (SIC) consortium. Each partner contributes to the activities according to its expertise. The main activities of the awareness centre are as follows:
- Organising workshops, training sessions, and seminars for children, parents, teachers and social workers.
- Organising awareness-raising events and campaigns for the public.
- Developing study objects (e-courses, lesson plans, etc) for teachers.
- Developing and disseminating awareness-raising materials for children, teachers and parents.
- Organising creative competitions and large-scale cybersecurity testing events for students.
- Organising campaigns for the pubic.
- Celebrating Safer Internet Day (SID) by organising events and involving kindergartens, schools and youth centres.
- Participating in Insafe network activities and contributing to the Better Internet for Kids online platform.
Together with our partners, more than 1000 educational resources, including lesson plans, cartoons, videos, games, posters, booklets, tests, websites and so on, have been developed for the target groups: children, young people, teachers, parents and other specialists working with children. All materials are available on the SIC's website.
Every year, Safer Internet Day has been celebrated by organising different events (conferences, campaigns, public awareness-raising events, and so on) in cooperation with the main stakeholders. For example, the last conference was organised in February 2026 to introduce and discuss EU Kids Online 2025 Estonian study results. Also, every year, cybersecurity testing events have been carried out for more than 20,000 students.
More information is available on the Estonian SIC webpage at www.targaltinternetis.ee.
Helpline
Helpline services are provided by the Estonian Social Insurance Board, which, under the Estonian Child Protection Act, is responsible for maintaining the Child Helpline 116111 service.
The Estonian Social Insurance Board provides, in the framework of the helpline service, 116111 services for giving advice and support to children and parents on issues related to children's use of digital technologies and services.
Counselling is provided in Estonian, Russian and English. In addition to the telephone, the Child Helpline Service can be accessed via the website, which offers a chat option (www.lasteabi.ee); the website also provides support by email.
Opening hours:
- Phone: 116111
- Chat: www.lasteabi.ee
- E-mail: info@lasteabi.ee
Counselling is free of charge and available 24/7. The service is staffed by psychologists, social workers and nurses.
Hotline
The Estonian Hotline - Vihjeliin, www.vihjeliin.ee - is a free-of-charge online service operated by the Estonian Union for Child Welfare and enables internet users to report child sexual abuse images being distributed online. The mission of the Estonian Hotline is to contribute to the removal of such illegal material from the internet as quickly as possible. The website of the Estonian Hotline is available in three languages: Estonian, English and Russian.
The Estonian Hotline assesses every report and passes information about any material it deems illegal to the Estonian Police and Border Guard Board if the material is hosted in Estonia. Information about material hosted outside Estonia and deemed illegal is forwarded via the INHOPE data exchange system to the country in question.
The Estonian Union for Child Welfare, as an operator of the hotline, cooperates closely with the Estonian Police and Border Guard Board and INHOPE member hotlines for implementing the mission of hotlines with other law enforcement agencies,
The Estonian Hotline raises public awareness by disseminating relevant information and materials. It also organises seminars for social workers, youth workers and other stakeholders.
Website and reporting is available via vihjeliin.targaltinternetis.ee.
Youth participation
The Estonian Safer Internet Centre works closely with the Estonian Union for Child Welfare's Youth Council and with its young child rights ambassadors.
In addition, the Estonian SIC consults with various groups of young people from schools and youth centres across Estonia when planning and carrying out awareness-raising activities. Each year, at least one representative of the Estonian SIC Youth Panel participates in the European Better Internet for Kids Youth Panel.
Read more about the Estonian SIC's child participation activities at www.targaltinternetis.ee/noortepaneel/.
Key successes
The Estonian Safer Internet Centre (SIC) has been successfully cooperating with schools and kindergartens. In recent years, more than 1,000 Smartly on the Web training events and workshops have been organised across Estonia for more than 70,000 children and students.
Each February, the Estonian SIC celebrates Safer Internet Day (SID) by organising various awareness-raising events and campaigns throughout the month. The Estonian SIC has encouraged kindergartens, schools and youth centres to join and celebrate Safer Internet Day by organising thematic events within their organisations or institutions. In recent years, over 350 events have been organised for more than 30,000 children and young people all over Estonia.
Estonian SIC has organised successful conferences and webinars for teachers, parents and specialists working with children, as well as special events for children and young people. For example, the last conference was organised in February 2026 to introduce and discuss the results of the EU Kids Online 2025 Estonian study.
Each year, more than 20,000 students participate in cybersecurity testing events organised by the Estonian SIC.
Key partners/promoters
The Estonian Safer Internet Centre cooperates with organisations from different sectors, including governmental agencies, private sector companies and non-governmental organisations.
Main partners:
- Estonian Information System Authority
- Estonian Data Protection Inspectorate
- Police and Border Guard Board
- Telia Eesti AS
- Elisa Eesti
- University of Tartu
- Estonian Association of Informatics Teachers
- Estonian Association of Information Technology and Telecommunications
- Chancellor of Justice Office
- Estonian Ministry of Education and Research
- Estonian Ministry of Social Affairs
- Estonian Ministry of Interior
The Estonian Safer Internet Centre's activities are financially supported by the Estonian Ministry of Education and Research and the Estonian Ministry of Social Affairs.
During the period September 2010 - November 2025, it was co-financed by the European Commission.
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