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Showing 1 - 10 out of 86 results

Q4 2025 helplines
  • Article
  • BIK Team
  • 25 March 2026

Latest helpline trends: Quarter 4 2025

The Insafe network of helplines collects data about the calls received and is analysed every three months in order to look at possible trends and emerging issues.
Design of the website including a happy child wearing a baseball cap
  • Article
  • Greek Safer Internet Centre
  • 20 January 2026

“Your safe place”: a platform to support children and adolescents

“Your safe place” is a section of SaferInternet4Kids and SafeLine (part of the Greek Safer Internet Centre), and it is an online space designed specifically to support children who may encounter harmful, confusing, or frightening experiences online. It aims to provide guidance, reassurance, and practical support.
A group of young people sharing in a group
  • Article
  • Danish Safer Internet Centre
  • 12 January 2026

Community, time for reflection, and educational balance: the experience of the Danish digital counselling helpline Cyberhus

In the Danish digital helpline Cyberhus, counsellors meet with children and young people daily. They need, for various reasons, someone to talk to in a digital context. Sometimes, it may be young people in particularly vulnerable positions who need a trustworthy adult to confide in, or it may be young people simply seeking a sense of community with peers to reflect themselves in. Some young people come only once and find what they need – and then there are those who return repeatedly.
Logos of the North Macedonian Safer Internet Centre
  • Article
  • North Macedonian Safer Internet Centre
  • 12 January 2026

Macedonia reaches milestone in child protection: child helpline number 116 111 assigned to AloBushavko Helpline by Megjashi

A significant step forward for child protection in Macedonia occurred as the first children’s embassy in the world (Megjashi) has officially received the decision from the Agency for Electronic Communications (AEC) to operate the European child helpline number 116 111 for the first time in the country. Technical implementation is now underway.
SIC Netherlands logo
  • Safer Internet Centre (SIC)

Dutch Safer Internet Centre

The Dutch Safer Internet Centre aims to support minors in tackling online risks, empower them to become media-literate, resilient and digital citizens, and keep them safe through providing help when needed. The SIC consists of Offlimits, which operates the hotline, helpline, and youth panel, and ECP and Netwerk Mediawijsheid, which act as the awareness centre.

SIC profile content last reviewed: December 2025

Luxembourg SIC logo
  • Safer Internet Centre (SIC)

Luxembourgish Safer Internet Centre

BEE SECURE is a governmental initiative of the Grand Duchy of Luxembourg, operated by the Service national de la jeunesse (SNJ) and the KJT, in partnership with Luxembourg House of Cybersecurity (LHC), the Luxembourg Police and the Public Prosecutor’s Office of the Grand Duchy of Luxembourg.
Helpline trends Q3, 2025 graphic
  • Article
  • BIK Team
  • 11 December 2025

Latest helpline trends: Quarter 3, 2025

The Insafe network of helplines collects data about the calls received, and this is analysed every three months in order to look at possible trends and emerging issues.
  • Resource
  • Centre for Digital Youth Care, Danish Safer Internet Centre
  • 17 November 2025

Pilot initiatives as a bridge between digital and local communities

As part of the development of the digital youth club Cyberhus at the Centre for Digital Youthcare, we have launched a series of pilot initiatives designed to strengthen the connection between digital platforms and local communities. One of these initiatives is a workshop for young people, tested at a local educational institution in one of our partner municipalities.

German helpline “Nummer gegen Kummer” celebrates 45 years of counselling
  • Article
  • German Safer Internet Centre
  • 18 August 2025

German helpline “Nummer gegen Kummer” celebrates 45 years of counselling

The German child helpline “Nummer gegen Kummer” is celebrating 45 years of counselling this year. Since 1980, they have been there to offer reliable support for children, youths, parents and caregivers. Counselling is anynymous, confidential, and free of charge.
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